Privacy
Your workspace. Clear boundaries.
We collect what we need to run and protect your Mac rentals, and tell you what happens to it.
Effective September 22, 2026
Who we are
UnifiedRack provides access to dedicated Apple computers and other Apple compute options when enabled in the catalog. The service is operated by UnifiedRack. Contact us about privacy at [email protected].
Information we handle
We handle your account email, sign-in accounts and sessions, account and API access records, and public SSH keys you choose to save. A sign-in session expires four hours after it starts. Security and rate-limit checks may use your IP address.
Billing records include top-ups, refunds, usage, and account credit. For USDC, we store deposit addresses, amounts, networks, confirmation status, and transaction hashes. These payments are recorded on public blockchains and are not anonymous.
We also handle rental configuration and status, connection details, operational and security events, and host or agent health logs. We do not intentionally put your terminal or screen contents, passwords, or access tokens in application logs. Availability-notice email addresses are deleted after the notification send attempt, or when an unsent request reaches 180 days old.
Your rental Mac
We do not routinely read your files or record your terminal or screen. A rental gives you an administrator account, and the service operator has administrative access to the host and the tools that provision, connect to, inspect, maintain, and erase a rental. That access can technically expose files and activity on a Mac. We may use it when needed to secure or maintain the service, investigate abuse, respond to a legal obligation, or recover from an incident.
We do not back up rental disks for you. At teardown, the rental account and its data are removed as part of the cleanroom process; virtual disks and attached storage are destroyed when released. Keep your own copy of anything you need. Teardown is not a backup or a promise of forensic erasure of every system surface.
Payments and providers
Stripe handles card checkout and related payment processing. We receive payment references and keep the accounting records needed to credit your account and reconcile refunds. Resend handles service email when configured as our email provider. Cloudflare provides website edge, tunnel, and DNS services. Tailscale provides private networking for host operations. UnifiedRack operates its own web and database servers. Remote connections to rental Macs pass through a UnifiedRack gateway server hosted with Akamai (Linode), which handles that connection traffic. These providers may process information needed to deliver their services under their own terms.
Retention and deletion
We keep account, rental, security, and financial records while needed to provide the service, protect it, resolve disputes, and meet legal or accounting duties. Blockchain records remain public and cannot be removed by closing your account. We keep operational logs and financial records for 12 months and then delete them, unless a longer period is required by law or needed for an open dispute or security investigation.
You can export account information and close your account in Account settings. Closure is blocked while rentals or reservations remain active. It removes sign-in sessions and linked sign-in accounts, saved SSH keys, and API access; it retires your USDC addresses and anonymizes your profile. The organization, rental metadata, and ledger remain as accounting records. A positive balance is handled through the available refund process shown during closure.
Cookies and measurement
Sign-in uses essential first-party session cookies. The app code does not include third-party analytics or session-replay scripts. We do not sell personal information or use advertising trackers. Our infrastructure may keep access and security logs to operate and defend the service.
Security and your rights
We use account access controls, short-lived sessions, encrypted storage for selected secrets, and network controls intended to separate rentals and management systems. No system is perfectly secure. Depending on where you live, privacy laws may give you rights to access, correct, export, or delete personal information. Contact us and we will review your request.
Children and international use
UnifiedRack is for adults and is not directed to children. We do not knowingly collect information from children. If you think a child has provided information, contact us.
You may use the service from other countries. Your information may be processed in the countries where our service providers and infrastructure operate. We have not listed specific processing locations here; contact us for current information.
Changes and contact
We may update this policy as the service changes. We will post the revised policy and update its effective date. For questions or privacy requests, email [email protected].